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Customer Privacy Statement
OUR COMMITMENT TO PRIVACY
GlobeTek Select Inc. and its subsidiaries (each, a " GlobeTek Select Inc. company") are committed to controlling the collection, use and disclosure of the personal information provided by its customers.
GlobeTek Select Inc. may share your Personally Identifiable Information with member providers that perform specific services or functions on our behalf. We only share information about lodging reserved with GlobeTek Select Inc. Our accommodation providers need information about your profile, as well as your credit card information, in order to process and confirm your accommodation reservation. Any Personally Identifiable Information you provide to us will be used for your purchases and retained in hard copy form of the original invoice as well as within our database system, which generates our invoices. See details on our security measures below ’Security’.
A SINGLE POLICY
WHAT IS PERSONAL INFORMATION?
"Personal information" is personally identifiable information such as your name, residential address and e-mail address and includes information about your product and service subscriptions and usage, credit card information and billing records, service and recorded complaints.
Personal information is collected by the GlobeTek Select Inc. Companies only when you specifically and knowingly choose to provide it to us such as when you subscribe to a GlobeTek Select Inc. service, enter a GlobeTek Select Inc. promotion or choose to receive information, products, or services from a member accommodation provider(s), or services from a GlobeTek Select Inc. Company.
Publicly available information, such as a public directory listing of your rental property, is not considered personal information.
COLLECTION AND USE OF PERSONAL INFORMATION
The GlobeTek Select Inc. Companies collect and use your personal identifiable information (such as name, contact and billing information, credit card, and other transaction information) is primarily for the purpose of providing you with products and services you have requested from us, including reservation service from member accommodation providers, consultation, marketing and related content through GlobeTek Select Inc. online properties. GlobeTek Select Inc. may use this information to deliver your confirmation, process payment and to communicate with you about the status of your inquiry or reservation. Credit card information submitted with your inquiry is used only for payment processing and is not retained on our Site.
Your personal information is used to communicate with you about your account and to provide you with information related to other GlobeTek Select Inc websites publications and services. If you indicated that you were interested in receiving offers or information from selected GlobeTek Select Inc sponsors or advertisers, your personal information would also be used to contact you or to send you e-mail materials and other mailings about products and services that might be of interest to you. You always have the option, however, to tell us not to share your personal information with other GlobeTek Select Inc Companies, members or to exclude you from offers for other products or services.
If you enter a contest or other promotion offered by a GlobeTek Select Inc. Company or on a GlobeTek Select Inc. website, your personal information will be used to administer the promotion, including the use of your name and selected other information for the purposes of contacting, announcing and promoting the winners of the promotion.
The GlobeTek Select Inc. Companies may also contact you from time to time to conduct market research and surveys in an effort to continually improve our product and service offerings.
Unless you specifically authorize us to release your personal information, or release is required or permitted by law, the GlobeTek Select Inc. Companies will not sell, rent, lease, trade or otherwise retransmit any your personal information we collect online to other third parties.
GlobeTek Select Inc. may share your Personally Identifiable Information with member providers that perform specific services or functions on our behalf. We only share information about lodging reserved with GlobeTek Select Inc. Our accommodation providers need information about your profile, as well as your credit card information, in order to process and confirm your accommodation reservation. Any Personally Identifiable Information you provide to us will be used for your purchases and retained in hard copy form of the original invoice as well as within our database system, which generates our invoices.
Anonymous or "non-personal" information gathered by the GlobeTek Select Inc. Companies through our websites may be used for technical, research, customer feedback and analytical purposes. Information collected through surveys, existing files and public archives may be used by the GlobeTek Select Inc. Companies to analyze their markets and to develop or enhance service offerings.
GlobeTek Select Inc. Companies will only ask for information about you that we need and will only ask for it when we need it. When we ask you for the information, we will explain to you why we need it and what we are going to do with it.
We will seek your prior consent to the collection, use and disclosure of the information as required by applicable privacy legislation. Subject to legal and contractual requirements, you can refuse to consent to our collection, use or disclosure of information about you. You may also withdraw your consent to any further collection, use or disclosure of information about you at any time by giving us reasonable notice. If our intended disclosures or uses of information change, we will notify you accordingly.
Your personal information will not be used for any other purpose without your consent.
To enable us to more efficiently provide the products and services you have requested from us, the GlobeTek Select Inc. Companies may share your personal information with other GlobeTek Select Inc. Companies and with selected third parties who are acting on our behalf as our agents, suppliers or service providers. Such third party service providers, accommodations, vacation rental establishments, are provided only with such information as is necessary in the circumstances (i.e. your name & contact tel number and credit card information, may be disclosed to our member accommodations for the purpose of securing a reservation into the third party property and may be used only for the purpose stipulated and is subject to strict terms of confidentiality.
LINKS TO OTHER WEB SITES
Links to third-party Web sites may be provided solely for your information and convenience, or to provide additional information for various other goods and services. If you use these links, you will leave our Site. This Privacy Statement does not cover the information practices of those Web sites linked to our Site, nor do we control their content or privacy policies. We suggest that you carefully review the privacy policies of each site you visit.
The GlobeTek Select Inc. Companies use a browser feature called a "cookie" to collect information anonymously and track user patterns on GlobeTek Select Inc. websites. A cookie is a small text file that is placed on your hard disk by a website. "Cookies" contain a unique identification number that identifies your browser, but not you, to our computers each time you visit one of our websites. Cookies tell us which pages of our websites are visited and by how many people.
GlobeTek Select Inc. Companies will try to ensure that information about you is accurate, complete and up-to-date. However, please inform the GlobeTek Select Inc. Company to whom you provided your information of any change of name, address or other information. In the event you have questions about the accuracy of factual information we have collected about you, you will have access to that information in order to verify and update it. If we have disclosed inaccurate information about you to a third party, we will be pleased to contact the third party in order to correct the information.
If you have any questions about the collection, use or disclosure of your personal information by a GlobeTek Select Inc. Company, or if you simply want to know whether we have any of your personal information on file, you may contact our Privacy Compliance Officer. Except in limited circumstances, as specifically provided by applicable privacy legislation, the GlobeTek Select Inc. Companies can tell you whether they hold personal information about you. They can tell you the source of the information, allow you access to your personal information and find an account of the use that has been made or is being made of the information and the third parties to which it has been disclosed.
QUESTIONS OR CONCERNS
Each GlobeTek Select Inc. Company has procedures in place to receive and respond to complaints or inquiries about its handling of personal information. They will describe the complaint procedures to anyone who makes inquiries or lodges complaints.
If you are not satisfied with the response from our Privacy Compliance Officer after making a complaint, you may have recourse to additional remedies under applicable privacy legislation. For further information, please contact the federal Privacy Commissioner or your provincial Privacy Commissioner, as applicable. Contact information is available on our website or by contacting any one of the GlobeTek Select Inc. Companies.
TEN PRINCIPLES OF FAIR INFORMATION PRACTICES
- IDENTIFYING PURPOSE Each GlobeTek Select Inc. Company will identify the purpose for which personal information is collected at or before the time the information is collected. The purposes for which information is collected, used or disclosed by a GlobeTek Select Inc. Company must be those that a reasonable person would consider are appropriate in the circumstances.
- LIMITING COLLECTION The GlobeTek Select Inc. Companies shall limit the collection of personal information to that which is necessary for the purposes identified by the company. Personal information shall be collected by fair and lawful means.
- LIMITING USE, DISCLOSURE AND RETENTION Personal information shall not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual or as required by law. Personal information shall be retained only as long as necessary for the fulfillment of the purposes for which it was collected.
- ACCURACY Personal information shall be as accurate, complete and up-to-date as is necessary for the purposes for which it is to be used.
- SAFEGUARDS Personal information shall be protected by security safeguards appropriate to the sensitivity of the information.
- OPENNESS The GlobeTek Select Inc. Companies shall make readily available to its customers and employees specific information about its policies and practices relating to the management of personal information.
- INDIVIDUAL ACCESS Upon request, an individual shall be informed of the existence, use and disclosure of his or her personal information and shall be given access to that information except where a GlobeTek Select Inc. Company is permitted or required by law not to disclose personal information to the individual customer or employee. An individual customer or employee shall be able to challenge the accuracy and completeness of the information disclosed to him or her and have it amended as appropriate.
CHANGES TO THIS STATEMENT
Any updates or changes to the terms of this Privacy Statement will be posted on our Sites and the date of the newest version posted below. Please check back frequently, especially before you submit any Personally Identifiable Information at our Site, to see if this Privacy Statement has changed.
By using our Site, you acknowledge acceptance of this Privacy Statement in effect at the time of use.GlobeTek Select Inc. COMPANIES All rights reserved. © 2005